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Filter: Consumer
To post or not to post? When is privacy violated?

21 March 2022

Your neighbour has been piling heaps of rubbish on his sidewalk. You’ve raised the issue with him but to no... avail. Now you’ve taken photos of the mess and want to post them on Facebook to try and get other neighbours to also put pressure on him to clean up the mess. However, you pause and wonder about whether you can post the photos and identify your neighbour. Is it an invasion of privacy, or in the public interest?

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422
Article
What does the Electronic Deeds Registration System mean for the consumer?

11 November 2019

I have a property portfolio and am constantly buying and selling properties. I’ve recently seen media reports that a new... electronic deeds registration system is coming for South Africa. For me speed of sale and registrations is vital. Will this new system improve or worsen the current registration processes?

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216
Article
New developments with precautionary suspensions

11 April 2019

I have a suspicion that one of my branch managers is busy stealing stock and cooking the books. The numbers... just don’t add up. I want to suspend him to allow a full investigation to be done, but don’t want to give him a heads-up so he can hide evidence. Can I suspend him immediately without giving him a chance to provide reasons so I can ensure that he leaves the premises? Please advise.

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358
Article
POPI allows you access to your personal information

04 October 2018

I run a small franchise electronics store. I collect basic personal information from our customers that we keep on file... and use for marketing notifications to our customers. The other day an upset customer demanded to know what personal information we have of her and said that the POPI Act gave her the right to request a complete copy of her personal information we have. We gave it to her, but I was just wondering whether she really has the right to ask for this?

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292
Article
Is it the end of smoking?

12 July 2018

I am both a smoker and business owner that sells cigarettes. I understand that new legislation is being proposed that... will affect me as a smoker and my business. Is this true and what should I be preparing for?

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264
Article
POPI and the quality of your information

16 November 2017

I work at a recruitment agency. I generally receive personal information, such as copies of identity documents from our clients... listing their CVs with us. These copies are stored in our electronic database. I understand that POPI requires that personal information of clients, such as the quality of copies of identity documents must meet certain requirements. What exactly are these requirements?

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353
Article

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